
Located in Italy, the Mercedes-Benz factory is one of the world’s largest luxury car manufacturers. To enhance their service, they require an accurate license plate recognition solution that can automatically identify plates as customers enter the facility.
The data obtained from recognition can be linked to an official database to retrieve the vehicle and owner’s history, enabling service staff to quickly access essential information while significantly reducing customer wait times.
Deploying this solution for a single factory is not a difficult task. However, the owner’s goal is to scale it across nationwide dealerships, creating a comprehensive data network, which puts the solution’s stability and scalability to the test.
First, can the central control system handle the management of thousands, or even tens of thousands, of cameras? Can the organization and binding of images and data be done systematically and seamlessly integrated with the backend system? And as data volume grows, can the system’s response speed remain stable? These are all key concerns for the owner.
Below are the key requirements outlined by the owner after discussions with the integrator:
Given LILIN’s Italy branch has exceptional technical integration experience in the region, LILIN was involved in discussions from the early planning stages. The outcome of these discussions was to proceed in three phases:
The actually installed equipment includes:
The functions currently operational after deployment include:
Consolidating all operations into a single platform has eliminated the inefficiencies commonly seen in the patchwork of legacy systems. Thanks to the direct support from LILIN, the overall setup and maintenance costs have also been significantly reduced. Beyond serving as a welcoming feature, the system’s real impact lies in minimizing the occurrence of security incidents after deployment, providing customers with a safer environment.
Not only the Mercedes-Benz factory in Italy but also the Honda customer service center in Taiwan—there are already numerous cases worldwide where smart surveillance has enhanced operational efficiency. These applications fall within LILIN’s expertise, and we’d be happy to offer further assistance to help your business enjoy the benefits of intelligent monitoring as well.